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GAIL's

OUR CLIENT

GAIL’s is a British bakery and coffee shop chain celebrated for its artisanal breads, pastries, and specialty coffees, with over 150 locations across the UK and growing rapidly.

OUR PARTNERSHIP
We partner with GAIL’s Head of People to deliver integrated wellbeing initiatives that align with their organisational strategy and are tailored to support their growth trajectory.

OUR WORK

Consultancy – Partnered with GAIL’s to identify key priorities and opportunities for embedding mental wellbeing into their organisation. We provide ongoing thought partnership to help identify initiatives that are aligned with their strategy and growth plans, and are tailored to hospitality.

Certified Training – Delivered Mental Health Champion training to all GAIL’s managers across the UK as part of their wellbeing strategy to upskill their whole manager population. This training equips managers with practical skills and tools to lead a mentally healthy workplace within a hospitality environment. The impact of this initiative was measurable and significant, with participants reporting a marked improvement in their capabilities: average ‘Confidence’ ratings increased from 6/10 to 9/10, while ‘Knowledge’ ratings also rose from 6/10 to 9/10.

Champion Upskilling – To support the long-term success of GAIL’s Mental Health Champions initiative, we facilitated ongoing professional development through additional upskilling sessions. These sessions aim to provide Champions with tools and strategies, supporting their growth and reinforcing their role as advocates for mental wellbeing. Beyond skill enhancement, these sessions nurture a sense of community and connection among the Champions, creating a network of support and shared learning.

  • Consultancy
  • Certified Training
  • Webinars & Workshops

Working with Harry and the Elevo team has been a great support. They helped us identify where to start with our wellbeing initiatives and provide ongoing expert knowledge and support to help us deliver on mental wellbeing as a key business priority. The Mental Health Champion training has been a successful initiative and our managers are now empowered to support their teams in meaningful ways. The upskilling session for our Champions supported this important community of advocates who continue to inspire positive change across the company. This partnership has been invaluable in embedding mental wellbeing into the core of our culture. The team are great to work with – responsive, flexible and knowledgeable with a broad set of services that align with our growing organisational needs.

Hayley

Head of People

Extremely engaging and insightful. Yasmin was amazing! One of the best training courses I have attended.

This course it's very helpful. Everyone should be doing it.

Great course, very engaging instructor. Good real-life examples which really make you understand the different types of mental illness and the impact that they have on people. Lots of opportunity for discussion and group activities to bring the information to life.

It was a mind-blowing session. I wouldn't have thought I would have moments where I would say, "Yes, I get it now." I highly recommend this to those who want to understand mental health more deeply.

It was amazing. We learned easily from the teacher and each other.

The whole course was incredible! Stephanie was amazing, keeping us engaged and interested. She also found time to have a chat with me about certain experiences I have had and helped me to understand myself more and more about what I have been through.